Refund & Cancellation Policy

1. Overview

At UdyogSetu, we are committed to delivering top-tier legal, taxation, and business incorporation services. We prioritize transparency and customer satisfaction. This Refund and Cancellation Policy explains the terms under which refunds may be requested, evaluated, and processed.

2. Cancellation Prior to Service Initiation

If you decide to cancel your service request before our legal team has initiated document verification, name reservation, drafting, or application preparation, you are eligible for a full refund of the professional fee minus any standard payment gateway transaction fees (typically 2–3%).

3. Service in Progress & Work Completed

Once our legal specialists have commenced drafting incorporation documents, digital signatures (DSC), drafting MOA/AOA, or preparing license applications, a nominal deduction proportional to the man-hours and work completed will be made, and the remaining professional fee will be refunded.

No refund of professional fees is applicable once an application has been completed and formally filed with the statutory authority.

4. Statutory Government Fees (Non-Refundable)

Government fees, stamp duties, MCA challans, trademark filing fees, and municipal inspection charges remitted directly to the Government of India or respective state authorities are strictly non-refundable once generated and paid to the respective government treasury.

5. Delays or Queries from Statutory Authorities

Government departments (ROC, FSSAI, DGFT, IP India) may occasionally raise queries, request additional clarifications, or take longer to review files. In such cases, UdyogSetu assists clients with preparing responses and resubmissions. Processing delays caused by government server downtimes or department backlogs do not constitute grounds for a refund.

6. Refund Request Procedure & Timelines

To request a refund or cancellation, please email our support team at taxnagarindia@gmail.com with the subject line "Refund Request - [Your Name / Phone Number]", detailing the reason for cancellation.

• Eligible refund requests are reviewed and approved within 2 to 3 business days.
• Approved refunds are credited back to the original bank account, credit/debit card, or UPI ID within 5 to 7 working days, subject to standard banking cycles.

7. Contact Support

If you have any questions or require assistance regarding our Refund Policy, please connect with our team:

• Phone: +91 7030300150 / +91 7030300150
• Email: taxnagarindia@gmail.com
• Office: Kingsbury, Charholi Bk, Pune, Maharashtra 412105, India